
Frequently Asked Questions
Q: Do you provide emergency services?
A: Yes, for established clients who have been seen routinely for
general and preventative healthcare within the last year.
​
Q: When should I call for an emergency?
A: If your animal's TPR (temperature, pulse, and respiration) is out of normal range.
Equine normal ranges are
99-101.5 degrees Fareheit for temperature,
28-44 beats per minute for pulse, and 10-16 breaths per minute for respiration.
Additional reasons to call are distinct signs of pain, off feed,
significant swelling, significant lameness, and bleeding.
Horse eyes are always urgent calls!
​
Q: What are your hours of operation?
A: Monday-Friday: 8-5AM
Saturday-Sunday: Emergency ONLY
After hours: Emergency ONLY
​
Q: Do you do farm calls?
A: Yes. We also offer haul-ins by appointment only.
​
Q: What species of animals do you see?
A: Equine and bovine
​
Q: Do you see dogs and cats?
A: No, equine and bovine only.
​
Q: Will you look at my kid's gerbil?
A: No, equine and bovine only.
​
Q: I have a sick fish in my office. Will you take a look?
A: No, equine and bovine only.
​
Q: Do you offer reproduction services?
A: No, not at this time.
​
Q: Does my horse need to be halter-broke?
A: Yes, for the safety of your horse and our staff, your horse needs to be halter-broke.
Please and thank you.
​
Q: What information do I need for a Coggins and Health Certificate?
A: For a Coggins you need to know the name, age, breed, color,
and identifying markings. We will also need a physical address, phone number, and proof of ownership.
Health Certificate requires a NEGATIVE Coggins and
the complete physical address and phone number of the ORIGIN and
DESTINATION and HAULER of your horse.
​
Q: Do you offer payment plans?
A: Not at this time. Payment is due at the time of service.
We accept Cash, Check, Zelle, and all major Credit Cards.
​
Q: Do you have a dart gun?
A: No.
​
Q: How do I know my horse needs a dental?
A: We evaluate your horse's dental needs during its annual routine exam.
Other reasons for a dental exam include: dropping feed, young horse in training, weight loss, bit/bridle issues, or malodor.
​
Q: What should I have my horse vaccinated for?
A: Eastern and Western Encephalitis, Tetanus, West Nile, Influenza, and Rhino are our primary vaccines. Risk-based vaccines include Rabies, Strangles, and Potomac Horse Fever.
